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Customer Support & Maintenance Guides for Treadmills

We want to help you to keep your treadmill in tip top condition so that you can get the best workout possible for years to come. These guides relate specifically to the Sprint-5 and Sprint-7 treadmills.

How to adjust the belt on your treadmill

This video guide will help you to adjust the tension on your treadmill. If the belt is slipping you can tighten the belt following these instructions. You can also loosen and re-tighten the belt in order to adjust its position on the runners and place lubricant under the belt to reduce friction.

(click to watch the video)

How to lubricate your treadmill belt

We suggest you watch this video in conjunction with the ‘How to adjust the belt on your treadmill’ video because the belt needs to be loosened to apply the treadmill lubricant. All JTX treadmills are delivered with enough lubricant for at least a year but you can buy extra treadmill lubricant here

(click to watch the video)

How to track and customise your treadmill workouts

This video guide is here to show you how to keep track of the distance you, and up to three other users, have run on your JTX treadmill (in manual mode only). It will also give you some helpful step-by-step advice about how to customise your very own programme.

(click to watch the video)