"JTX go that extra mile,at no extra cost"
No need to search and compare any further for fitness equipment,JTX have machines to match the needs and pockets of most people. I bought the JTX6000 after doing a lot of research into home use vibration plates. As a wheelchair user I had questions not covered on the website but after a quick call direct to them had all my queries answered. Delivery was on time and the men delivered to an upstairs room. The instructions for putting the machine together were the best Ive seen,in a large bold font,so could easily be read and followed with photographic diagrams instead of the usual line drawings. JTX told me not to hesitate to contact them if I wanted further advice on using my machine once I took delivery. I was delighted with the appearance,looks so much more expensive than it was, it oozes quality materials,sleek design lines that fits well into the home setting. JTX website offers excellent no nonsense advice and many articles for further reading and knowledge. They promote not just their machines but a healthy lifestyle,its a good read. What a refreshing change to find a company who doesnt take your money and run,they offer aftersales advice and service. They answer the phone! No automated voice,real people,how refreshing is that! My emails were quickly responded to,again no nonesense jargon,clear,to the point answers. JTX seem genuinely interested in how you get on with their equipment and the website oozes enthusiasm to help us achieve our goals. Now the challenge....does it work.....as a new customer only just exploring the possibilities and finding ways of adapting my training from my wheelchair,but it is reassuring to know that a fitness instructor is only a call/email away should I need advice. the videos on website are great and the dvd that came with the machine is clear. Obviously as a wheelchair user I cannot really review if their exercises/stretches work but can say they look amazing,never knew the plates were this versatile. I am looking for slightly different results ie improved circulation,toning and other benefits that this form of movement may bring to aid a healthier lifestyle and well being.
"Two dodgy machines in one week! But good customer service and fast delivery."
I bought the JTX 6000 and was very happy to hear it was being delivered the next day. When it arrived, I asked my dad to help me assemble it. This was pretty easy but despite the fact that it's quite simple to assemble, the instructions were not very comprehensive and we struggled to find allen keys to fit the parts as they were all different sizes. When assembled I tried one session on it and thought it was very good. Having used much more expensive commercial machines in the past I think the power it offers is on a par. However when I went to switch on the machine that same afternoon for my sister to try it out, there was clearly a problem. On the setting which alternates between collation and vibration, there was no vibration at all. I called JTX and they were sympathetic but said I would need to take the machine apart to check the connection between the column and the base plate. On inspection I could see nothing wrong with the cable. However, I had noticed when it arrived that the cable had been knotted for some reason and I had to un -knot it before I could connect it. When I re assembled, it was now on constant full power vibrate and the control panel was no longer working. JTX apologised and sent a replacement which arrived the next working day. However, when the replacement arrived (in what seemed to be re used packaging), we found this time that the cable inside the column was nowhere to be seen! It appeared to be jammed up inside of the column, with no way of releasing it to connect it to the base plate! Furthermore, this machine came with a set of allen keys which made me annoyed that we had struggled putting together the first machine because they had clearly forgotten to pack them originally. I explained the problem with the cable to JTX, they apologised and sent a replacement column. This arrived swiftly and now we were experts at assembling the machines, it went together with no problems and it works! I enjoy using it and think the machine is very good. However the whole experience has left me wondering about the quality of the machines and how long this one will actually last.
"Very professional and friendly service"
I visited JTX showroom in Shoreham and received excellent advice and service there. I ended up buying the JTX 6000 machine and am very happy with it so far after the first couple of weeks. I would definitely recommend JTX.
"One of the best and friendliest company's I have dealt with in a long time."
My wife and myself have retired now and we were both looking for a way to keep slim and toned up. After looking through a lot of web sites on the computer we came across a firm called JTXfitness. I found a vibrating and oscillating machine that looked to be what we were after. Before purchasing the JTX6000 machine I decided to phone the company first to make sure it was what we wanted. The lady that answered the phone was polite and extremely helpful, she could not do enough for us, At this point I had made up my mind to purchase theJTX6000. I ordered the machine at 1230hrs and it was delivered the next morning at 0900hrs in two packages. The items were packed really well and the very polite TNT driver carried them to my house. It took me about an hour to put the machine together with the help of very clear instructions. We have been doing 2 x 10min exercises each day for the last three weeks and have noticed a change already to our fitness and toning. To this I would like to thank JTXfitness for the excellent service they gave us in purchasing this machine and I will highly recommend them to anybody who is looking for similar equipment. BRILL COMPANY.
"JTX Vibration Machine is the best piece of exercise equipment Ive ever owned!"
I have had every piece of equipment you can name - this is by far the best JTX 6000 oscilating andvibration machine - fantastic power, solid piece of equipment,not too large to store. fantastic quick delivery. No problems - highly recommended