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Questions About Black Friday

Find quick answers to your Black Friday queries
Will prices drop further if I wait until Black Friday?

Our Black Friday prices are live now and run until midnight on Thursday 3rd December. We don't plan to lower them during the sale, so there's no reason to wait. Popular models sell out every year, and stock is first come, first served.

When will my order arrive?

Machines are delivered by our specialist delivery partner, BJS, usually within 1–5 working days (7–10 in some postcodes, and up to 14 for Northern Ireland). BJS will call you to book a day that suits, and a two-person team will deliver your machine.

Accessories and weights are delivered by our courier, DX, within 1–5 working days. If your order includes both, they may arrive separately. 

Free delivery when you spend £99 or more, applied automatically at checkout. Orders under £99 are subject to a small delivery charge based on weight. 

We deliver to most of the UK, including Northern Ireland. For full details, visit our Delivery Information page. 

Can I return sale items?

Yes. Sale items can be returned within 28 days, just like full-price items, as long as they’re in their original packaging and in good condition. Just get in touch first. We can arrange collection, with the collection cost deducted from your refund, or you can return it to our Shoreham warehouse yourself for a full refund. Please note floor mats can’t be returned once they’ve been removed from their packaging. For full details, visit our Returns & Warranties page.

Can I pay in instalments?

Yes. You can pay with PayPal Pay in 3: split your purchase into 3 interest-free payments, with no late fees. Just choose PayPal at checkout.

Pay in 3 is a credit agreement. Carefully consider whether the purchase is affordable and how you will make the repayments. Be aware of the possible impact of using Pay in 3 and of missing payments, including making other borrowing more difficult or more expensive. Pay in 3 eligibility is subject to status and approval. 18+ UK residents only. Available for purchases of £20 to £3,000. Terms and conditions apply: PayPal Pay in 3 is a trading name of PayPal UK Ltd, 76 Upper Ground, London, SE1 9PZ.

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