You can extend the life of your machine by keeping it clean and following our maintenance guides below. We have partnered with chartered fitness equipment engineers, Northwick, to create these videos covering maintenance, assembly, troubleshooting and preventing common problems.
Before you assemble your machine, here are some tips to keep in mind for whichever piece of fitness equipment it is that you have.
It's important to keep your fitness equipment in the right sort of environment to prevent any unnecessary damage or wear.
Learn how to use the key tools needed to assemble and maintain your fitness equipment. These tools will come free with your machine and are simple to use.
JTX Fitness provide outstanding, industry-leading warranties. Your warranty includes the cost of the engineer and any parts that are needed to get you huffing and puffing again. Contact us to find out more.
We regularly update our user manuals. Please contact us and we'd be happy to email you a PDF of the relevant user manual for your JTX Fitness machine.
We use different error codes to help us identify any faults with our machines. They are displayed on the console and will give our trained customer service team and indication of the problem. Please contact us and we'd be happy to help to identify the fault.
We stock parts for all JTX Fitness equipment within the UK. All parts are included for free in the warranties offered to customers who buy directly from JTX Fitness. For JTX Fitness equipment that is out of warranty we can take orders and payment over the phone, Monday to Friday 9am to 5pm.
We also keep parts in stock for upto three years after we have discontinued or changed the specification. We aim to sell parts to our customers who are out of warranty at a reasonable rate to help you extend the life of your machine.Contact Us