Fast and Free Delivery

We offer a FREE NEXT DAY DELIVERY service for all mainland UK customers*. Order before 3pm and your new fitness equipment will be with you the next working day. If you are ordering from outside the UK mainland, please give our customer service team a call and they'll be happy to help.

Simply select your chosen delivery method and date at checkout. Once ordered, you will receive a 2 hour time slot via text message the evening before delivery. One of our drivers will also give you a quick call on the day to let you know when they are about an hour away.

All JTX fitness equipment is delivered by a specialist two or three person (depending on product weight) delivery team. For products under 80kg the team will take your new machine to the room of your choice. If it weighs more than 80kg then it will be to a ground floor room of choice. Please see individual product pages for more information.

* We offer FREE next day delivery to all areas of Scotland excluding the following postcodes:

  • DD, PH, AB postcodes: We deliver to these addresses, free of charge within 2-3 working days. Deliveries are available on Mondays, Wednesdays and Fridays only. Please select one of these days in the checkout.
  • IV and KW postcodes: We deliver to these addresses within 3-7 working days. Deliveries are available on Mondays, Wednesdays and Fridays only and have a surcharge of £50.
  • Unfortunately, we are unavailable for offer delivery to the Republic of Ireland, Scottish Islands or UK Channel Islands.
  • Please call us for Northern Ireland delivery options.

Our fitness equipment is heavy and comes in large boxes. If access to your chosen room could be challenging, please contact us with your order details to help us ensure a nice smooth delivery. 

Frequently Asked Delivery Questions

We work with reputable courier companies to deliver your order quickly and in great condition. Please call our lovely customer service team and they would be happy to answer any questions or track your order for you. Each product page has a delivery information 'Free Next Day Delivery' tab to provide you with more details before you buy. At checkout, you will be able to select your delivery method and delivery day.

We offer a FREE next day delivery service for mainland UK customers. If you are ordering from outside mainland UK please give our customer service team a call and they will be happy to help. Alternatively see details on the individual product pages for more information.

Yes. But, we have worked very hard to make our products as quick and simple to assemble as possible. Our treadmills go together very quickly and most of our cross trainers come with all moving parts pre-assembled. Rest assured, we are here on the other end of the phone if you need any help along the way -you really won’t need any specialist knowledge. Each product comes with a detailed assembly guide and all the tools you will need to put it together.

Returns

We hope that you are pleased with your purchase and we’ll do everything we can to ensure that you are. Should you wish to return anything you bought from us we will be happy to offer a refund (minus delivery costs) provided that the product is returned within 28 days in a fully resalable condition. To find out more, please visit our Returns and Warranties page.