(FITNESS EQUIPMENT OVER 31.5KG)
Deliveries are carried out by our 2 man delivery partner, Arrow XL.
Fitness equipment up to 70kg can be carried into your room of choice. Above this weight, items can be carried to the ground floor room of choice. However, this will not always be the case, a risk assessment will need to be completed to ensure safe access. If access is an issue, then the item will be delivered to the initial ground floor room or the front door. If you think access may be difficult, please contact us to ensure a smooth, hassle-free delivery.
Once ordered, you will receive a 2 hour time slot via text message the evening before delivery. For Express Delivery, you will receive a 2-hour time slot via text message on the morning of the delivery. The driver will contact you on the day to let you know when they are about an hour away.
Offered FREE throughout most of the UK* on all fitness equipment. This nominated day delivery service is available Monday - Saturday. In some areas, delivery days are limited. Please add your product(s) to the basket, and when prompted for your postcode at the checkout, you will see all available delivery options in your area.
Available throughout most of the UK* on all fitness equipment, this delivery service is available Monday - Saturday at a cost of £20.
* Delivery exclusions apply. In stock items only. Excludes Sundays.
Orders for Northern Island can now be placed through our website, please follow the regular checkout process.
Unfortunately due to logistical challenges caused by Brexit, we are unable to supply directly to the Republic of Ireland. For delivery of JTX fitness equipment in the Republic of Ireland, please contact our partner Gym Fix Ireland directly who offer a supply and installation service. Please note that there are additional charges for this service.
Gym Fix Ireland
Unit 2 Monaghan Business Park
If you want to place an order for delivery to Jersey, unfortunately you cannot do this through our website. Instead, please order directly from our partner The Fitness Agency:
The Fitness Agency
We deliver to most of the UK but there are some exclusions. As our products are covered by home repair warranties, we only deliver to areas covered by our engineers.
Please add your product(s) to the basket, and when prompted for your postcode at the checkout, you will see all available delivery options in your area.
If no delivery methods become available at this point, we may not be able to service your area. Please email [email protected] and we will do our best to help. Thank you.
Currently, we are unable to deliver to the following postcodes: GY, IM, JE, HS, ZE, KW, PO.
Small fitness equipment, weights and accessories are delivered by courier within 2-5 working days. Delivery is available throughout England, Wales and Scotland. We are currently unable to deliver to Ireland and NI.
Simply add your item(s) to the basket and proceed to the checkout, where you can enter your address for accurate delivery costs.
You will receive delivery updates directly from the courier.
Spend £99 or more on weights and/or fitness accessories to receive fast and free delivery. This discount will be applied automatically at checkout.
All large JTX fitness equipment is delivered by two people. For fitness equipment between 31.5kg and 70kg ArrowXL will carry your machine into the room of your choice. If it weighs more than 70kg they will carry it into a ground floor room of your choice. Once again, this will not always be the case, a risk assessment will need to be completed to ensure safe access. Smaller fitness equipment and accessories are delivered to the front door.
Our cardio fitness equipment is heavy and comes in large boxes. If access to your chosen room could be challenging, please contact us with your order details to help us ensure a nice smooth delivery.
We have worked very hard to make our products as quick and simple to assemble as possible. If you would like a specialist engineer to assemble your fitness equipment please add fitness equipment assembly to your basket when you order.
Our treadmills go together very quickly and most of our cross trainers come with all moving parts pre-assembled. Rest assured, we are here on the other end of the phone if you need any help along the way -you really won’t need any specialist knowledge. Each product comes with a detailed assembly guide and all the tools you will need to put it together.
We cannot take away your packaging. Our 28-day-money back returns offer is only valid if you keep your packaging to return your fitness equipment in.
We hope that you are pleased with your purchase and we’ll do everything we can to ensure that you are. Should you wish to return anything you bought from us we will be happy to offer a refund (minus collection costs) provided that the product is returned within 28 days in a fully resalable condition. To find out more, please visit our Returns and Warranties page.