We are, first and foremost, an ethical and customer focused company. We will always endeavour to resolve any dispute to the satisfaction of all parties- our genuine aim is to have the happiest customers around!
For legal clarity please familiarise yourself with the JTX Fitness terms and conditions below – boring, but pretty important. Sorry.
Terms and Conditions of NRS Innovations Ltd trading as JTX Fitness (jtxfitness.com). These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website. Before you place an order, if you have any questions relating to these terms and conditions please contact us. We’ll be happy to help.
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. You warrant that: The Personal Information which you are required to provide when you place an order is true, accurate, current and complete. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
We reserve the right to:
We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation in place. When you shop on this Website, we will ask you to input, and will collect, Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We use your information only for the following purposes:
Please speak to a doctor or physiotherapist if you are at all worried about following these exercises. All material on this website is provided for your information only and may not be construed as medical advice or instruction. No action or inaction should be taken based solely on the contents of this information; instead, readers should consult appropriate health professionals on any matter relating to their health and well-being.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
The technical steps required to create the contract between you and us are as follows:
The contract will be concluded in English The details of your specific contract will not be filed by JTX Fitness. If you do require any information regarding orders you have placed with JTX Fitness please write to us at the following address: The Director NRS Innovations ltd Unit 3, Harbour Way Industrial Estate Harbour Way Shoreham Beach West Sussex BN43 5HZ
Please note that you are entitled to cancel this contract if you so wish, provided that you exercise your right no longer than fourteen days after the day on which you receive the Products. If you wish to exercise your right to cancel this contract after your order has already been despatched please follow the procedure set out in our Delivery & Returns Policy.
We offer a 28 returns policy on all JTX products. Please notify us within 28 days of receiving your product of your intention to return the item. All original packaging must be retained and the product must be repacked to the standard it was received in. We will arrange a courier to collect your item from you. Once back with us we will refund you, minus the collection costs.
Home Gym Bundles:
We offer a 28 day returns policy on all JTX products.
If you would like to return a product from within a home gym bundle, but keep the other item(s) within that bundle the following rules apply:
If you’d like a refund on any products from a multi product bundle, the products kept will revert back to their full web price, and you’ll be refunded the difference.
Intellectual property and right to use You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
You expressly acknowledge that the Supplier is not the original manufacturer of the goods, and that the goods have been selected by you as suitable for their purpose. The Supplier warrants to you that the goods will match their specification in both physical appearance and performance. You accordingly agree and acknowledge that all other conditions, warranties or representations whether express or implied or statutory or otherwise in respect of the goods or its fitness for any particular purpose are expressly excluded to the fullest extent permitted by law. You acknowledge that neither the Supplier nor its representatives are qualified to advise you on any aspects of physical exercise or personal health. You should consult your Doctor before undertaking in any strenuous exercise. It is your responsibility to ensure that you are capable of undergoing a routine of exercises using the goods. You accept the risk of injury from performing exercises on the goods and are advised to consult your doctor prior to beginning any fitness program or exercise on the goods supplied.
It is the customer’s responsibility to retain all packaging in a safe place in order to enable any returns, exchanges or services to the machine. We reserve the right to charge an additional fee to provide new packaging if the original packaging is lost or discarded by the customer and the product needs to be returned to JTX Fitness.