JTX Fitness Terms and Conditions

We are, first and foremost, an ethical and customer focused company. We will always endeavour to resolve any dispute to the satisfaction of all parties- our genuine aim is to have the happiest customers around!

For legal clarity please familiarise yourself with the JTX Fitness terms and conditions below – boring, but pretty important. Sorry.

Terms and Conditions of NRS Innovations Ltd trading as JTX Fitness (jtxfitness.com). These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website. Before you place an order, if you have any questions relating to these terms and conditions please contact us. We’ll be happy to help.


  • "Conditions" means these terms and conditions;
  • "Product" means a product displayed for sale on the Website;
  • "Users" means the users of the Website collectively;
  • "Personal Information" means the details provided by you;
  • "We/us" means NRS Innovations Ltd trading as JTX Fitness;
  • "Website" means the website located at www.jtxfitness.com or any subsequent URL which may replace it;
  • "Cookies" means small text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer;
  • "Mainland United Kingdom" means England, Wales and Scotland excluding the Highlands and Islands;
  • "Outside of Mainland United Kingdom” means Northern Ireland, Channel Islands, Isle of Man and any other off shore UK islands;
  • "You" means a user of this Website.

Use Of The Website


You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. You warrant that: The Personal Information which you are required to provide when you place an order is true, accurate, current and complete. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Our Rights:

We reserve the right to:

  • Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  • Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.


We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation in place. When you shop on this Website, we will ask you to input, and will collect, Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We use your information only for the following purposes:

  • Processing your orders;
  • To serve website content and advertisements to you;
  • To administer this website;
  • If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word “unsubscribe” in the subject line, by e-mailing us via our contact us or telephoning us on 01273 453855. Please check back frequently to see any updates or changes to our privacy policy. Questions regarding this Policy should be directed as follows: The Director NRS Innovations Ltd Unit 3, Harbour Way Industrial Estate, Harbour Way Shoreham Beach West Sussex BN43 5HZ.

Exercise Advice:

Please speak to a doctor or physiotherapist if you are at all worried about following these exercises. All material on this website is provided for your information only and may not be construed as medical advice or instruction. No action or inaction should be taken based solely on the contents of this information; instead, readers should consult appropriate health professionals on any matter relating to their health and well-being.

Purchase Of Products


We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Contract Creation And Electronic Contracting:

The technical steps required to create the contract between you and us are as follows:

  • You place the order for your products on the website by pressing the 'Buy Now' button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the website.
  • We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from JTX Fitness.
  • As your product is shipped from our warehouse we will send you a despatch confirmation email.
  • Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered, unless we have notified you that we do not accept your order.

Non-acceptance Of An Order May Be A Result Of One Of The Following:

  • The product you ordered being unavailable from stock.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
  • You not meeting the eligibility to order criteria set out in the main Terms & Conditions.
  • The contract will be concluded in English The details of your specific contract will not be filed by JTX Fitness. If you do require any information regarding orders you have placed with JTX Fitness please write to us at the following address: The Director NRS Innovations ltd Unit 3, Harbour Way Industrial Estate Harbour Way Shoreham Beach West Sussex BN43 5HZ

    Contract Cancellation

    Please note that you are entitled to cancel this contract if you so wish, provided that you exercise your right no longer than fourteen days after the day on which you receive the Products. If you wish to exercise your right to cancel this contract after your order has already been despatched please follow the procedure set out in our Delivery & Returns Policy.


    We offer a 28 returns policy on all JTX products. Please notify us within 28 days of receiving your product of your intention to return the item. All original packaging must be retained and the product must be repacked to the standard it was received in. We will arrange a courier to collect your item from you. Once back with us we will refund you, minus the collection costs.

    Home Gym Bundles:

    We offer a 28 day returns policy on all JTX products.

    If you would like to return a product from within a home gym bundle, but keep the other item(s) within that bundle the following rules apply:

    If you’d like a refund on any products from a multi product bundle, the products kept will revert back to their full web price, and you’ll be refunded the difference.


    Intellectual property and right to use You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.


    You expressly acknowledge that the Supplier is not the original manufacturer of the goods, and that the goods have been selected by you as suitable for their purpose. The Supplier warrants to you that the goods will match their specification in both physical appearance and performance. You accordingly agree and acknowledge that all other conditions, warranties or representations whether express or implied or statutory or otherwise in respect of the goods or its fitness for any particular purpose are expressly excluded to the fullest extent permitted by law. You acknowledge that neither the Supplier nor its representatives are qualified to advise you on any aspects of physical exercise or personal health. You should consult your Doctor before undertaking in any strenuous exercise. It is your responsibility to ensure that you are capable of undergoing a routine of exercises using the goods. You accept the risk of injury from performing exercises on the goods and are advised to consult your doctor prior to beginning any fitness program or exercise on the goods supplied.


    It is the customer’s responsibility to retain all packaging in a safe place in order to enable any returns, exchanges or services to the machine. We reserve the right to charge an additional fee to provide new packaging if the original packaging is lost or discarded by the customer and the product needs to be returned to JTX Fitness.